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 Declaration of our personal information and specific personal information protection policy (Privacy Policy) 

KANEKO OPTICAL Co., Ltd.
721-2 Yoshie-cho, Sabae City, Fukui Prefecture
Representative Director Shinya Kaneko

KANEKO OPTICAL Co. (hereinafter, "the Company") believes in the protection of personal information and specific personal information of customers, business partners, and other persons who provide personal information or specific personal information to the Company (hereinafter, "the individual") as a basic principle of the Company's business activities, and a social responsibility of the Company, and practices the following measures:

  • 1. Compliance with Laws and Regulations

    The Company complies with laws and regulations regarding the protection of personal information or specific personal information, guidelines issued by relevant authorities, and other related laws and regulations. In addition, the Company works with each of our group companies to ensure they comply with the intent of these laws and regulations. 

  • 2. Acquisition of Personal Information or Specific Personal Information 

    After clarifying the purpose of such use, the company acquires personal information or specific personal information by legal and proper means.
    Personal information collected from our customers is as follows:

    1. (1) Name, gender, age, date of birth, telephone number, address, email address, company name, company address, affiliation, job title, credit card information*, bank account information
      *When purchasing products or using paid services, we may ask for credit card information or the like for payment purposes. However, payments are made through a payment agency, so we do not retain your credit card information.
    2. (2) Information about your use of our services:
      ·Purchase history
      Information about your purchase history of our products or services
      ・ Device information
      Information on equipment and devices used by customers when using our services (OS type, individual device identification, etc.)
      ・ Log information
      Information regarding operations performed during customer access to our website (IP address, date and time of use, etc.)
      ・ Information obtained by tracking technology
      Information such as web behavior history obtained using tracking technologies such as cookies (for details, see "10. Cookies and Web Beacons" in this privacy policy.)
  • 3. Use of Personal Information or Specific Personal Information

    Except when permitted by law, we do not use personal information or specific personal information beyond the scope of the usage purpose without consent of the individual.

  • 4. Purpose of Use of Personal Information or Specific Personal Information

    1. ① Purpose of use of personal information
      We will use your personal information to the extent necessary to carry out our corporate activities such as wholesale, retail and manufacturing of eyeglasses, and to the extent necessary to achieve the following purposes of use.
      ・ For accepting applications related to product purchases and service provision
      ・ To smoothly carry out transactions between our company and customers, such as shipping, receiving or leaving products, payment, contact regarding after-sales service, and response to inquiries from customers.
      ・ For membership registration and identity verification procedures
      ・ To confirm the authority of the person or the agent regarding the transaction between the Company and the customer.
      ・ To pursue the cause when a problem occurs in a product or service
      ・ For research and development of market research, purchasing trend analysis, questionnaire or campaign implementation, products, services, store management methods, etc. by our company
      ・ For the provision of products, services and other information about our company or advertisements (including, but not limited to, sending direct mail, distributing e-mail newsletters, web advertisements, posting comments or images, etc.)
      ・ For the purpose of analyzing information such as website browsing history and purchasing information obtained from customers and distributing advertisements related to products and services according to hobbies and tastes (for details, see "10. Cookies and Web Beacons". Please refer.)
      ・ For exercising rights or fulfilling obligations based on laws and contracts
      ・ For contact and inquiries with customers, business partners, shareholders, and other persons related to the Company.
      ・ For information on events held by our company
      ・ For shareholder management
      ・ For recruitment activities
      ・ For personnel management work
      ・ For other purposes notified when acquiring personal information and for smooth business operation of our company
    2. ② Purpose of use of specific personal information
      The Company will only use an individual's personal number (meaning the individual number stipulated in the Act on the Use of Numbers for Identifying Specific Individuals in Administrative Procedures) for the following administrative procedures:
      (1) Personal number administrative matters pertaining to employees, etc.
      ・ Administration of tax return preparation or tax withholding of salary income or severance income
      Administration of the Employment Insurance Law
      ・Personal residence tax-related work
      Administration of claims under the Workman's Accident Compensation Insurance Act 
      ・ Administration of the Health Insurance and Employees' Pension Insurance Law
      ・ Notifications to Category III insureds under the National Pension Plan
      (2) Personal number-related matters pertaining to non-employees
      ・ Preparation of compensation or fee payment records, etc.
      ・ Administration of dividend, surplus distribution, or fund interest payments records
      ・ Preparation of real estate usage fee payment records
      ・ Administration of real estate transfer payment records, etc.
      (3) Administration of each of the items above.
  • 5. Provision to Third Parties

    1. ① Provision of personal information to a third party
      We will not provide personal information to third parties except in the following cases.
      ・ With the consent of the person
      ・ When requested to provide personal information based on laws and regulations
      ・ When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person.
      ・ When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.
      ・ When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by laws and regulations, obtaining the consent of the person will hinder the performance of the affairs. When there is a risk of
      -When the third party is an academic research institution, etc. and the third party needs to handle the personal data for academic research purposes (a part of the purpose of handling the personal data is for academic research purposes) Including cases where there is a risk of unreasonably infringing on the rights and interests of individuals.)
      ・ When we provide to outsourced companies to the extent necessary to achieve the purpose of use
      ・ When providing due to business succession due to merger, etc.
      ・ When personal information is acquired for the purpose of providing it to a third party, and the purpose, data items to be provided, means of provision, and the destination of the request for suspension of provision are notified or easily known.
    2. ② Provision of specific personal information to third parties
      We will not provide specific personal information to third parties except in the following cases:
      ・ When providing specific personal information to the extent necessary for the purpose for which the specific personal information is used
      ・ When providing all or a portion of specific personal information due to assumption of work by another entity resulting from subcontracting or merger. 
      ・ When there is a need to protect the life, body or property of a person, and the consent of the individual is obtained, or such consent is difficult to obtain.
      - Other cases where the provision of specific personal information to third parties is required by provisions of the Number Law (Law Concerning the Use of Numbers to Identify Specific Individuals in Administrative Procedures).
  • 6. Joint Use

    The Company and its group companies may share the following information to perform business operations, including the provision of merchandise, products, or services incidental or related to products and services provided by the Company: 

    1. ① Information about customers
      (1) Purpose of shared use
      Guidance and provision of various products and services to customers and response to inquiries and complaints from customers, etc.
      (2) Personal data items
      Name, address, date of birth, age, gender, phone number, email address, company name, company address, affiliation, job title, purchase history, credit card information, terminal information, log information, information obtained by tracking technology, inquiries Contents etc.
      (3) Scope of shared users
      Our company and our group companies
    2. ② Information about employees, etc.
      (1) Purpose of shared use
      Business management, performance management, personnel management, labor management, emergency response, etc. of group companies
      (2) Personal data items
      Name, address, date of birth, age, gender, telephone number, email address, affiliation, job title, and other information necessary to achieve the purpose of shared use.
      (3) Scope of shared users
      Our company and our group companies
    3. ③ Responsible for the management of the information
      721-2 Yoshie-cho, Sabae City, Fukui Prefecture
      KANEKO OPTICAL Co., Ltd.
      Representative Director Shinya Kaneko
  • 7. Secure Management of Personal Information or Specific Personal Information

    We have established internal rules regarding the protection of personal information and specific personal information, appoint a manager, and promote various measures such as establishing a management system for the protection of personal information and specific personal information at our company. increase.
    The main contents regarding safety management measures are as follows.
    (1) We have established a reporting and communication system to the person in charge of management when we grasp the facts or signs that violate laws and regulations and internal rules.
    (2) We are educating our employees about the points to keep in mind regarding the handling of personal data. In addition, matters related to confidentiality of personal data are described in the work regulations.
    (3) We are implementing measures to prevent the viewing of personal data by persons who do not have the authority to handle personal data. We also take measures to prevent theft or loss of devices, electronic media and documents that handle personal data.
    (4) Access control is implemented to limit the scope of the person in charge and the personal information database handled. We have also introduced a mechanism to protect information systems that handle personal data from unauthorized access or software from the outside.

  • 8. Supervision of Contractors

    The Company may outsource the handling of personal information or specific personal information. In such cases we will select contractors recognized for their proper handling of personal information or specific personal information, and instruct and supervise the contractor to perform appropriate management and protection.

  • 9. Inquiries, complaints, disclosures / corrections, etc.

    If you have any inquiries, complaints, notification of purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, suspension of provision to third parties, etc. regarding your personal information or specific personal information, please contact the following. Thank you.
    The information desk
    mail@kaneko-optical.co.jp  

  • 10. Cookies and Web Beacons

    1. (1) Use of cookies:
      When a customer visits the Company's website, etc., the Company will send cookie and individual identification information (hereinafter collectively referred to as "cookies") identifying the computer, cell phone, smartphone, or other information device used by the customer in order to improve the convenience of browsing or other services, distribute advertisements, or obtain statistical data; these are recorded on a hard disk. To the extent necessary, the Company uses the acquired cookies, together with customer information, to improve Company services. To the extent necessary, the Company uses the acquired cookies, together with customer information, to achieve the purposes described in "4. Purpose of Use of Personal Information and Specified Personal Information." 
    2. (2) Use of cookies by third parties:
       The Company may use advertising distribution services provided by third parties, and in connection with such services, such third parties may acquire and use the cookies, etc. of customers who visit the Company's website. Cookies and the like acquired by third parties will be handled according to the privacy policies of the third party. 
    3. (3) Cookie settings:
      Customers may select among the following settings for sending and receiving cookies: "Allow all cookies," "Reject all cookies," "Notify user when a cookie is received," and so forth. Note that if a customer selects to reject all cookies, it may not be possible to receive services requiring authentication, and various services over the Internet may be restricted.
    4. (4) Advertising distribution using cookies
      The Company's website delivers "behavior targeted advertisements and personalized advertisements," which are advertisements tailored to the interests and concerns of customers, based on the history of pages viewed by customers and information on the use of each service. The advertisements are distributed on affiliated advertising networks (sites other than the Company's official site), but cookies used for distribution do not contain any customer identifying information.
    5. (5) Web beacons are used to count the number of visits to pages visited by customers and create statistical data, and do not have identify specific individuals.
  • 11. Google Analytics

    Some of our pages use Google Analytics, a service of Google Inc., to keep track of visits to our site. When you use Google Analytics on our site, Google collects, records, and analyzes your visit history on this site based on cookies we issue. We receive the analytic results from Google Inc. to understand the circumstances of your visit to this site. Information collected, recorded, and analyzed by Google Analytics does not contain any information that identifies a particular individual. Such information is managed by Google in accordance with its privacy policy. Customers can also stop the collection of information resulting from our use of Google Analytics by disabling Google Analytics in your browser add-on settings. Google Analytics can be disabled by downloading and installing "Google Analytics Opt-out Browser Add-on" on the Google opt-out add-on download page and changing the add-on settings in your browser. If you disable Google Analytics, Google Analytics will also be disabled on other websites you visit, but you may re-enable Google Analytics by reconfiguring your browser add-ons.

    Please see the Google Analytics site for an explanation of Google Analytics terms of use, and the Google site for an explanation of Google's privacy policy.
    Google Analytics Terms of Service:
    https://marketingplatform.google.com/about/analytics/terms/us/
    Google Privacy Policy:
    https://policies.google.com/privacy?hl=en-US
    Google Analytics opt-out add-on:
    https://tools.google.com/dlpage/gaoptout

  • 12. About PLAID, Inc.'s service "KARTE"

    Of the customer's behavior history information and attribute information acquired on this site, those collected by the service "KARTE" of Plaid Co., Ltd. are opt-out means (https://karte.io/optout/). You can stop the collection and use of history information and attribute information by setting cookies, etc. (It may take some time for the invalidation setting to be actually reflected on the system.)

Revised April 1, 2022

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